Industry: Call Center in the Mortgage and Financial Services sector

Why consider this job opportunity:
- Competitive pay and potential for bonuses
- Job benefits including remote work options
- Opportunities for career advancement within the company
- Positive work environment and supportive team
- Chance to gain experience in the mortgage industry

What to Expect (Job Responsibilities):
- Make outbound calls using the Customer Management System (Velocify)
- Send e-mails to customers
- Follow up with customers to increase lead penetration rates
- Utilize internal operating systems for loan registration and product knowledge
- Understand and communicate mortgage industry knowledge

What is Required (Qualifications):
- Working towards a college degree or have an Associates
- Experience in a call center or mortgage-related field
- Ability to use follow-up skills effectively
- Knowledge of mortgage processes and regulations

How to Stand Out (Preferred Qualifications):
- Previous experience in sales support or customer service roles
- Familiarity with loan origination systems
- Excellent communication and interpersonal skills
- Detail-oriented and organized
- Ability to work collaboratively with sales teams and licensed MLOs

#CallCenterAgents #MortgageIndustry #CustomerService #SalesSupport #RemoteWork

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